Contact Us

We’re here to help!

At Refurbished Phones, we pride ourselves on being a 100% Australian-owned and operated business. Whether you have a question about our grading process, need help choosing the perfect refurbished device, or have a query regarding your order, our Melbourne-based team is ready to assist.

Send Us a Message

Have a specific question? Fill out the form below, and a member of our team will be in touch shortly.

Get in Touch

Email: hello@refurbishedphones.net.au

Phone: 1300 362 017

Text/SMS: 0440 131 609

Location: Melbourne, VIC 3000

Customer Support Hours

Our dedicated support team is available to assist you during the following times:

  • Monday – Friday: 9:00 AM – 5:00 PM (AEST)
  • Weekends & Public Holidays: Closed
Please note:Any messages received outside of our operating hours will be prioritised and responded to as soon as we return the next business day.